Revolution slider style setup

Support
#1

Hello
I have problem with an element on a slide. I turned this 180 degree element (style -> rotation) and obviously I saved. in the preview I see it right but when I go to see online this element is not rotated. How should I solve?

Thanks in advance
Silvia

#2

Hi,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation.

Thank you.

#3

Hey @Silvia23,

The issue you described usually is caused by caching. A cached page is being served in the front-end that is maybe why you see it correctly in the preview but not in the live page. Please clear all caches including your browser cache.

I only see a coming soon page with the URL you gave. Please give us the URL where you’ve setup the slider and also give access to your WordPress admin so we could compare the preview and the front-end.

Thanks.

#4

I provide you WP admin access by secure note

Thanks

#5

Hey @Silvia23,

Please see Secure Note.

#6

Secure note

#7

Hi Silvia23,

There is a conflict with the rotated image layer and the “Random Rotate and Scale” animation type, you need to rotate the image first, then you can use the rotated image with the same animation to get the same effect, I’ve already tested that on the slider you have and as you can see it’s working fine.

Thanks.

#8

Yes, now it works. Now I understand better how the slider is working. Thank you very much for your help.

#9

You are most welcome. :slight_smile:

#10

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