Revolution Slider - Preview Unresponsive

[tektonministries]

Hi,

I’m using Revolution Slider Version 6.1.2 and it appears to be causing the editor preview not to display most of the time (“The preview was unresponsive after loading”) . I’ve disabled the plugin and the preview works. I’ve also added the following to wp-config:

define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

Is there a way to fix this?

Thanks.

[ruenel]

Hello Tekton,

Please check the global settings of the plugin and play around with the JS options. It may be conflicting with the builder. If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Best Regards.