Hello, after upgrading, the slider of my home page disappeared. I used slider revolution. When I go to the editing page, I cannot preview the slide. I imagine that must be the reason why it’s not working anymore but I don’t know how to fix it. Please advise. Thank you. Yumi
Thanks for writing in! The slider will not display any preview in the builder. This is to prevent any issues while editing the page in the builder. After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.
It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):
Testing for Plugin Conflict
If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
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