Revolution Slider not working after update in Chrome and IE

[Torbeneltempo]

Hi. I’m trying to find the solution of a problem why Revolution Slider Events doesn’t work after update. I needed to downgrade back to 5.4.6.3.1 in order to get this example of event work.

revapi5.bind("revolution.slide.onloaded",function (e) {
	console.log("slider loaded");
});

I got this error Uncaught TypeError: Cannot read property 'bind' of undefined

The strange problem is that in Firefox worked well, but Chrome and IE showed the above error.

What could cause this?

Thank you.

[friech]

Hi There,

Thank you for writing in, I can’t replicate this issue on my end. Please clear all your caches (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If clearing cache does not resolve the issue, please deactivate and delete your current version of Rev Slider, and re-install it under X > Overview > Extensions.

Cheers!

[Torbeneltempo]

I cleared all the cache and all in the first place and still didn’t work.
Is it safe to delete the Rev Slider not to lose all sliders?

[Joao]

Hi There,

Yes, it is safe.

You can access your site via FTP and remove the plugin from wp-content/plugins/

And re-instal from wp admin dashboard > X

On Wordpress your changes and creations are stored on the database and not on the plugin or theme folders.

Hope it helps