Revolution Slider Never Loads Completely while Trying to Edit Page

Support
#1

I have created a brand-new website using the Pro theme. The site has just one single page with one section. On that page I have placed one single element: a Revolution slider. The slider has just one slide.

When I try to edit that page the page/slider never finishes loading. What I see is the little wheel going around and around forever:

All software is up to date. I’m not getting any JavaScript errors. What could be the problem?
http://tap.videoperformance.video/

#2

Hi There,

Thanks for writing in! Basically to edit a slider, you need to go inside Slider Revolution section inside your WordPress backend.

Since this issue is happening when editing a page, we will require your WordPress login credentials to check. You can submit your login credentials using a secure note option.

Thanks!

#3

Please see secure note just now added to original post.
Thanks,
David

#4

Hi David,

Can you try going to Slider Settings > Layout and Visual > Spinner: Choose Off.

Hope this helps.

#5

Yes, that does the trick. Thanks for the quick reply!

#6

You’re more than welcome, glad we could help.

Cheers!

#7

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