Hello, we have been using Revolution slider as the header on this website. Revolution slider isn’t displaying AND, it isn’t showing up in the plugins list. When I try to install Revolution slider, it says it’s already installed. The theme and all other plugins are up-to-date. Please advise how to fix!
Website: https://nutralix.com/
Hello @Sarah_S,
Thanks for writing to us.
In order to help you with your concerns we need to check your settings I would request you, please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details
You can find the Secure Note button at the bottom of your posts
Thanks
Hello @Sarah_S,
Thanks for sharing the login details, I went ahead and checked your settings, and it seems that there is no Revolution slider plugin installed on your server. I went ahead and tried to install the plugin on your server but it seems that there is a slider plugin folder already available on the wp-content/plugins directory and it was not properly installed. I would suggest you use the FTP and delete this “revslider” folder from the **wp-content/plugins/directory ** after that you need to reinstall the slider plugin. If it doesn’t work for you please share the FTP login details in the secure note.
Thanks
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