Revolution slider issue after update

Support
#1

I have been having issues with my slider on this SIte ever since X update. Now My slider will not display the images. All the slides have a red background that has not been added to them, with the exception that the last slide has a red background.

#2

Cancel…The slider started to work

#3

Glad to hear it’s sorted, @social180.

#4

I’m having a problem again. On mobile view the silder won’t show the background images. And on Ipads it is coming up with a error message.

#5

I figured out the problem with the mobile view is WP Rocket, but deactivating It only fixed mobile view. The iPad still is showing that error. I followed the steps listed and I have found no solution.

#6

I may have figured out that the problem lies within compatibility issues with iOS 9 and older. Is there a workaround this?

On my staging site the slider works perfectly, but not on my live site.

#7

Hi @social180,

Please clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Hope it helps,
Cheers!

#8

We have already done that multiple times. Still no fix.

#9

Hi @social180,

The slider works on my end, upon further investigation, this is a bug with Revolution Slider 6.1.1, but already fixed on 6.1.2, you can see that here.

  • Fixed compatibility issues on older versions of iOS 9.x or newer

I see you have 6.1.3 (so it could be a caching related), try also to reinstall your Revolution Slider plugin.

Thanks,

#10

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