Hey there,
Importing my revolution slider export file does not work
thanks for your help!
Hi @zerotoone.de,
Can you provide us the exported file, I would like to test it on my test sites.
Maybe the file is corrupted, can you try exporting it again.
Thanks
I exported it multiple times, still the same problem, how should I send it to you? to your email?
Hi @zerotoone.de,
You can upload it somewhere like Dropbox and then share a link on your reply so we can download it. Thanks.
added a secure note
Hi @zerotoone.de,
I just tried it and it works, no issue with importing on my installation. It could be that the file size is greater than your site’s post max or upload max size. Please check this https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-maximum-upload-file-size, that’s just a reference as you may need to contact your hosting provider for proper adjustment.
Else, please provide your site’s URL and admin login credentials in the secure note.
Thanks!
are you sue? only one slide got imported on my end and it did not look like before. its supposed to look like the one in the secure notice. if it does not look like this it is imported incorrectly
Hi @zerotoone.de,
I download and install it too. It seems good. Same with your site. Here’s the screencast: https://screencast-o-matic.com/watch/cq1iQOTwP3. Please check in first with your hosting provider regarding @Rad, suggestion. After you have implemented that and the issue persist, please share the credentials where you are importing it. Thanks.
I opened a topic here and added everything you need in the secure note https://theme.co/apex/forum/t/importing-sliders-importing-templates-not-working/59398/7
Hey @zerotoone.de,
Rad is currently checking on the thread you’ve opened. To avoid conflict, I’d recommend that we use that thread as it’s similar to this thread.
Thanks.
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