Revolution slider does not save changes

Support
#1

Hi there,

i have the issue, that in Rev Slider if i make some changes in single slides i can save the changes but still the old version is displayed on the website. I did clear all caches, the plugin and WP is up to date but the problem still persists.

It regards the text on this page, did translate the text on all slides to english but they still show up in german…: http://photograms-deluxe.com/projects

Thanks a lot for your help!

Bernhard

#2

Hello Bernhard,

Thanks for writing in! This seems to be a caching issue. Do you have any caching plugin installed? To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out:

Regards.

#3

Thanks for your answer!
I did send you the credentials in a secure note.

#4

Hello Bernhard,

Which you have added in the slide. Whether I am logged in or logged out, I am still seeing this:



Auftragsarbeit für den Lichtkonzern <span style="font-weight:500;">OSRAM</span></br>
</br>

Die Fotogramme wurden auf Cibachrome Umkehrmaterial im Format 50/60 cm belichtet.</br></br>

Anschliessend reproduziert illustrierten die Bilder die 5  Geschäftsbereiche des Konzerns in einer großformatigen Installation im Treppenhaus der früheren <span style="font-weight:500;">OSRAM</span> Hauptverwaltung.

Can you please give us a screenshot comparison or at least the text that is not displaying properly in the live site?

Thanks.

#5

Hello,

here come two screenshots which show the text in the slide editor and in the preview.
Whatever i do, in the frontend only the german text shows up.

Again, thanks a lot for your support!
Bernhard

#6

Hey Bernhard,

The slider you added on the project page is the German one.

You should use the English one in the Revolution Slider element which is the Photograms Modal 1 slider.

Hope that helps.

#7

Sometimes simple solutions are the best.
Apologize for the inconvenience.
Thank you so much!!

#8

We are delighted to assist you with this.

Cheers!

#9

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