We’re sorry to hear you’re also having this issue. Below is a list of the usual causes of this issue so please check and try each one of them.
A third party plugin with errors could cause Ajax functionality of other plugins to malfunction. Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Low WordPress server memory allocation could also be the reason. Contact your host to increase your allocated memory to 512M. If you’re comfortable with coding, you can do this yourself by adding this code in your wp-config.php. It’s still best to contact your host if they allow this though because if not, even if you placed the code, it won’t take effect.
define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '768M' );
If both solutions don’t work, please open a separate thread and give us the following details in a Secure Note.
- WordPress Login URL, Username and Password
- FTP Access.
By the way, please always open your own thread as it will help us serve you better. Moreover, the Secure Note feature will be available to the original poster so if you open a secure note in this thread, the original user could see it.