Revolution Slide Display Problem

[ddubois63]

We reported this problem in the following ticket: https://theme.co/apex/forum/t/x-theme-slider-revolution-problem/52510?u=ddubois63

We could not see how to “re-open” the ticket but that link will describe the problem. Also see attached image. Banner is supposed to be all blue background, but somehow we have a black box showing in our slide? Can you help us? Thanks!

[mldarshana]

Hi There @ddubois63

Thanks for writing in! It seems to be a caching issue, because the background is set as transparent.

I have added the following CSS rule to temporarily resolve the issue.

.tp-bgimg.defaultimg {
    background-image: none !important;
}

Could you please try following this guide on how to clear all caches and see if that resolves your issue (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

Thanks!