Hi,
I just updated Rev Slider from version 6.2.17 to 6.2.18 and it stopped working. Just displayed a blank page.
I noticed on another thread that this could be to do with the fact that I have 2 sliders on the home page. I followed the solution detailed here - Slider just stopped working
But it didn’t work. So I rolled slider back to the previous version. Please can someone take a look and let me know what I am doing wrong.
Regards,
Pix
Hi Pix,
Revolution Slider 6.2.21 is now available for update.
Please deactivate and delete the existing plugin from Plugins page and re-install it from X/Pro > Validation.
You will get the updated version of all the plugins in this way.
NOTE: Please remember to take a backup of sliders and other data before deleting the existing plugins. Sometimes updates will cause data loss.
Hope it helps.
Thanks
That seems like a load of hassle. Will the latest update just be available through the normal update process eventually? If so I will just live with the old version until it is.
Pix.
Hi,
I have tried using the auto update to update Rev slider to version 6.2.21. But on completion the site just fails to display the sliders. I have now rolled back to the pervious version 6.2.17 and it works again.
Please can you help me to find out why this update is not working on my site.
Regards,
Pix.
Hey Pix,
We have discovered some conflict with Slider Revolution, X and some combination of plugins. Please stay tuned for updates.
Thanks.
I am guessing that the problem is to do with Envira, as I have updated other sites which haven’t had an issue. The is an Envira update currently available today, should I try to the Rev slider update again?
It seems to have been resolved now. Have just updated Rev Slider and it is working fine now. Thanks.
Hi @Pixel8r,
You’re welcome and it’s our pleasure to help you. If you have any other concerns, feel free to reach us.
Thank you.
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