Rev slider not showing on homepage

Support
#1

Hi,

The slider on the main page of the site has suddenly stopped working and my ability to edit text layer colors is one.

any help you can offer is greatly appreciated

Thanks,

Brent

#2

Hello Brent,

Thanks for writing in!

I have checked your site and I am seeing the slider on my browser.

Since you are using SiteGround, could you please clear your site cache or temporarily disable the Supercacher in your hosting panel? The SuperCacher is developed by SiteGround exclusively for their customers. It increases the number of hits a site can handle and boosts the website loading speed. The SuperCacher includes 4 different caching options for maximum optimization of your websites. You can access the tool by clicking on the SuperCacher icon in your cPanel.

For more information about this, please check it out here: https://www.siteground.com/tutorials/supercacher/supercacher_intro.htm

Hope this helps.

#3

Hi Rui,

I have disabled all caching on site ground and am still unable to see the slider in safari.

thanks,

Brent

#4

Hello Brent,

I check your site in my Safari and I am still seeing the slider.

This could just be a browser caching issue. Please clear all your browser cache or use Private Browsing mode and test again.

#5

Hi Rue,

Turns out it was an issue with the siteground account. It was a brand new account and had an issue that they resolved.

As always you guys have the best support.

Thanks

Brent

#6

Hi Brent,

It’s good to know that you have figured out the caused of the issue.
We really appreciate for letting us know that the issue is now resolved.
If you need anything else we can help you with, don’t hesitate to open another thread.

Regards.

#7

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