Rev Slider blurry thumbnails

Support
#1

Hello the thumbnail images in my rev slider are pixelated. I can’t figure out why? Any help would be much appreciated

#2

Hi @Oasis,

Thanks for reaching out.

There could be a plugin or custom code that affect your revolution Slider thumbnail images.

I recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Hope that helps.

Thank you.

#3

Thanks. I’ve been through the list now and still can’t figure out what is wrong. It’s probably something simple but every thing I’ve checked so far has been ok

#4

Hello @Oasis,

I checked your site Dashboard you can set the “Thumbs Style” as “Gyges” in the Revolution slider to get rid of thumbnail image blurry issue.

Please have a look at the given screenshot below.

Slider-Revolution
Slider-Revolution1332×622 162 KB

Thanks

#5

Hi Prakash yes I seen that, and have just tried again but they are still blurry when I preview them and when I make it live with Gyges. I tried screenshooting it but it’s hard to see as gyges makes the thumbs pretty small - but they’re definitely blurry :frowning:

#6

It’s OK I’m going to remove the Rev Slider and try something else. thanks

#7

OK now my essential grid Is not working - same page. I’ll try and see if there’s a plugin conflict but let me know if you have any ideas

#8

Hi @Oasis,

I can see that you added the Essential Grid in your website. Would mind tell us what issue you’re having with Essential grid?

Hope that helps.

Thank you.

#9

Yeah the Lightbox appears behind the grid instead of infront in Chrome and Firefox - seems to work OK in Safari

#10

Hello @Oasis,

It seems that it is working fine at my end in both browser Chrome and Firefox. It might be the browser cache issue at your end I would recommend you to clear your browser cache and then check it again.


Thanks

#11

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