Hello we just updated the site and the responsiveness is gone on mobile
It seems to work fine on Desktop
We tried disabling all the plugins but that did not help
Hello @Stigan,
Thanks for writing in! After doing the updates, always remember to clear all caches since you are using WP Rocket so that the code from the latest release is always in use. This will help you to avoid any potential errors. And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.
This links might help:
- https://docs.wp-rocket.me/article/133-manually-clear-wp-rocket-cache
- https://docs.wp-rocket.me/article/53-clear-wp-rocket-cache
The issue could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):
Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Disabling Cache
Disabling CDN
Kindly let us know how it goes.
Thanks Rue, I actually did go through that list before messaging you, but missed the child theme, its fixed now
Thanks for your help
We are delighted to assist you with this.
Cheers!
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