Reregister license

[lakilaki]

Hi,
i have a themeforest license. I want to reregister a license.
Under “Manage your licenses” the sites field says “Staging”.
In Wordpress it says “Your license of X is not validated.”

What should we do?

Regards

[basanta]

Hi There,

Thanks for writing in!

Can you please send us the license key in a secure note so that we can have a look.

Thanks

[lakilaki]

Hi,
i have send you the license key via secure note.

[basanta]

HI There,

Thanks for writing in!

I can see you have already converted the license to pro. The license key you have provided is already registered with your profile.
As you have converted the license to Pro, you can’t use the theme forest license anymore for site validation, and you can’t use X too. Please use the converted license to validate your site both staging and live.
Please check the screenshot insecure note.

Thanks