Hi. I need to create a new account to transfer one license to. I’ll send a secure note with details. Thanks.
Hi Charles,
No problem, I’ve set that up for you now. You’ll do to go to the login page and use the forgotten password link to set a new password. Also, just be aware that if it’s the X license you need moving, we’ll need to do that for you, in which case just let us know and we’ll do that. Otherwise, if it’s Pro, you can click the padlock next to the license on the licenses page in your account and this will enable it to be transferred to the new account.
Let us know if you need any further assistance.
Have a great day!
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