Repeated problems with Convert Plus forms alignment

Support
#1

Hi there,
There seems to be a recurring issue regarding my form alignment, using convert plus.
They lean to the right; both desktop and mobile. Sometimes padding and margin settings help, but they don’t solve the problem because there is still an issue between different devices.

Any ideas how to fix it?

My website (as most of my other ones are) is in Hebrew; all settings are RTL, don’t know if that matters.

Thanks in advance,

#2

Hi @liorgo81,

Thanks for reaching out.

I checked your account and there are multiple sites. I checked and I’m not sure which ConvertPlus you’re currently referring.

Would you mind providing more details and URLs?

Thanks!

#3

Hi @Rad, thanks for the quick reply.

Sure, the website is http://www.gout.co.il, however the website is not live yet so it’ll have to be installed on the host file.
I’ll send you a secure note with the IP information and all :slight_smile:
Thanks in advance!

Cheers

#4

Hi @liorgo81,

This is what I’m getting

I added both www.gout.co.il and gout.co.il to my hosts file but some requests are still 404. I’ll try this again later, but if your site has some security mechanism that blocks requests then please disable it.

Thanks!

#5

That’s super strange. I’ll have a look.
Could you try and login?
I’ll send you the details in a secure note and we’ll see if that changes anything…

#6

Hey @liorgo81,

At first, I get what @Rad have seen but I kept on reloading the page and eventually it loaded and here’s what I see.

Desktop view:

Mobile view:

Looks like the desktop view is fine. What causes the form to align right is this CSS from the ConvertPlus’ modal CSS

Try adding this CSS to Theme Options > CSS

@media (max-width: 768px) {
.cp-modal {
    width: 100%!important;
}
}

I would want to login to your site so I could try replicating your setup in my test site to determine if this is a bug. But, logging in keeps getting back to the login screen. Please check the login process in your site.

I also get the console errors like @Rad.

Thanks.

#7

That’s super strange. Honestly I don’t really know even where to check this.
As for your CSS - I’ll add that to my site and see if that works…

Thanks,

#8

Yes, please add it and let us know. Cheers!

#9

Worked like a charm!
Thanks,

#10

Glad to know and you’re most welcome!

#11

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