Reoccurring Failed to save error

[stopanddance]

Hi There,

My website is www.wunderkid.co. I am working on the following page: www.wunderkid.co/linesheet. My updates are current and I deactivated plugins to see if it was the source of the issue with no luck.

I can’t make any edits to the page without getting the Uh Oh Failed to save error message. I know the page is lengthier and I’m wondering if something is causing it to hit the maximum size or something? Would appreciate your input.

Thanks,
Denise

[ruenel]

Hello Denise,

Thanks for writing in!

I have checked your page and I can see that there is a JS error in the console:

Uncaught TypeError: $(...).live is not a function
    at HTMLDocument.<anonymous> ((index):14406)
    at e (jquery.min.js?ver=3.5.1:2)
    at t (jquery.min.js?ver=3.5.1:2)

It could be coming from a custom JS code or that it could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Increasing PHP Memory Limit
Disabling Cache
Disabling CDN

If you want to check your PHP Max Upload size and Post Max Size, go to Tools > Site Health > Info > Server. You might need to increase it to at least 32M. Kindly check this out:

• https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
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To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[marc_a]

Hi @stopanddance,

I tested the page and I was able to save the page, please see the attached screenshot below. I suggest that you clear your browser cache.

Hope that helps.

Thank you.