Remove Classic Text Editor Above X Pro Editor

Hi there, Happy Friday.

I was wondering if there was a way to remove the classic text editor above the X Pro editor in a Wordpress page:

We just don’t want our clients mistakingly editing the classic text and ruining the X Pro code.

We’d like to get this sorted out ASAP if possible. This is showing on both Pages and Posts.

Thanks,

Jay - FBC

Hi Jaym

Thanks for reaching out!

If the page is edited in Cornerstone, you are not supposed to see the shortcodes in your image. Please make sure that the page is edited inside the cornerstone. If you don’t mind, would you mind sharing your admin credential so that we can check? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

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