Reinstalled theme; existing license code will not validate

Support
#1

Hello,

I had to rebuild my site after a zero day exploit - essentially wiping out the entire site and rebuilding from scratch.

I reinstalled X Theme and it validated successfully using the license for the site in my Apex “Manage Licenses” panel.

During rebuild, I blew apart the Layout >> Full Width setting and it would not allow me to revert back.

I’ve deleted the X Theme (and child theme) and reinstalled.

However, the license code is now not working any longer.

Please help.

Thank you.

Warmest,

Ivan

#2

I appear to have solved this.

I was attempting to validate X Theme before I activated it.

Might add this to the notes…

Warmest,

Ivan

#3

Glad you were able to resolve it :slight_smile:

#4

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