Registering licensse

[anilise]

Hello,

I have about 4 licences…But only one is showing up in my account management for license.

I am trying to register a license but I’m getting a message that I can Not do that because it already used.
I would like to stop using it on my previous website because I no longer have that website and
would like to use the theme on my new website.

How can I use the purchase code no my new website.??
thank you

[jade]

Hello Analise,

Yes you can. Perhaps it was registered in your other accounts.

If you can provide us with the purchase code/license code that you are looking for, we can check if those licenses are currently used.

Kindly provide the license key in the Secure Note:

@Themeco1

###Secure Notes

It is very common to need to share sensitive information with our staff such as login or FTP information. In order to keep this private, be sure to use the Secure Note button that you will find at the bottom of each reply.