Hi X Team,
I apologize up front for the length of this message…
I buy lots of X Theme licenses and direct my customer to purchase Ultimate Managed WordPress hosting with GoDaddy most times. As of late I’ve had an frustrating issue come up with live sites and the problem with a bad redirect occurring on the index page resulting in a blank 404 error page when the web-site is called up on a browser.
After working with the GoDaddy WP developers, we’ve isolated the issue ocurring in the HT access file to these sites. Below is sample code to the BAD code in the HT access file resulting in the 404 error (and then following that I’ll show you the corrected GOOD code they placed in to correct the problem)
My question is: Is this an issue or bug that can be worked out in the X Theme theme updates? The developer said the issue was not resident on the server and likely had to do with the theme and it’s cache feature.
Here is the HT Access BAD code causing the problem:
BEGIN GD-SSL
Options +FollowSymLinks RewriteEngine On RewriteCond %{HTTPS} !=on RewriteCond %{HTTP_USER_AGENT} ^(.+)$ RewriteCond %{SERVER_NAME} ^rutheducationconsultingllc\.org$ RewriteRule .* https://%{SERVER_NAME}%{REQUEST_URI} [R=301,L] Header add Strict-Transport-Security "max-age=300" # END GD-SSLBEGIN WordPress
ExpiresActive On ExpiresByType image/jpg "access plus 6 hours" ExpiresByType image/jpeg "access plus 6 hours" ExpiresByType image/gif "access plus 6 hours" ExpiresByType image/png "access plus 6 hours" ExpiresByType text/css "access plus 6 hours" ExpiresByType application/pdf "access plus 1 week" ExpiresByType text/javascript "access plus 6 hours" ExpiresByType text/html "access plus 10 minutes" ExpiresByType image/x-icon "access plus 1 year" ExpiresDefault "access plus 3 hours" Header set X-Endurance-Cache-Level "2" Options -Indexes RewriteEngine On RewriteBase / RewriteRule ^/wp-content/endurance-page-cache/ - [L] RewriteCond %{REQUEST_METHOD} !POST RewriteCond %{QUERY_STRING} !.*=.* RewriteCond %{HTTP_COOKIE} !(wordpress_test_cookie|comment_author|wp\-postpass|wordpress_logged_in|wptouch_switch_toggle|wp_woocommerce_session_) [NC] RewriteCond %{DOCUMENT_ROOT}/wp-content/endurance-page-cache/$1/_index.html -f RewriteRule ^(.*)$ /wp-content/endurance-page-cache/$1/_index.html [L] RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L]END WordPress
BEGIN WordPress
RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] # END WordPress============================================================================
Now here is the HT Access file code used to correct the problem:
