Receiving Caching Error with Revolution Slider

[rkassebaum]

Preview unresponsive. Due to egressive page caching. Any suggestions on how to fix this.

[nabeel]

Hi @rkassebaum,

Thank you for reaching out to us. It seems like the issue you’re having is due to the cache. Please clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

If the issue persists then please check for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/docs/version-compatibility. Please follow the best practices when updating your theme and plugins. See https://theme.co/docs/product-updates for more details.

2. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

3. Remove custom JavaScript and deactivate your child theme if using and switch to parent theme (take a complete backup of your custom code).

Let us know how this goes!