Reassign License Error

[s13s]

I had a URL change to a website. Weeks later we updated X, and it needed to be validated. I updated the URL under my Thremeco license dashboard and it didn’t accept it. I also have 2 unused licenses and I couldn’t get them to work either. When I tried to add a new product manually but I get an error: " Uh oh! SOMETHING WENT WRONG"

[tristup]

Hi Glen,

Thanks for reaching out.
It is not very clear how you are trying to validate the site. I would suggest you troubleshoot the common issues related to the Product Validation.

1. Location Issues
2. Communication Error Messages

If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks