Re-Validation Problem

Hello,

I am received a message in the admin dashboard that my X Theme needed to be validated. It has been validated for several years without any domain changes.

I pasted the license key and attempted to validate it again. I received the following message.

Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.

How do I correct this issue?

Regards,

Michael

Hi Michael,

I’m sorry for the inconvenience caused. We’ve had some issues with our validation API in the process of rolling out a new system. Could you please try to validate again, and let us know if you’re still seeing any issues? Thanks!

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