Raw content not showing on homepage

[Tierramitica]

hello team,

I am having an issue with a piece of raw content that I want to show on my home page: it is not appearing. It appears fine on a different page of the site, but now I am having issues. Could you please help me out?
This is the code I am trying to implement on tierramitica.com:
[products columns=“1” orderby=“menu_order” category=“Choice OS, Advanced Choice”]

[marc_a]

Hey @Tierramitica,

Thanks for reaching out!

In order for us to properly address your issue, we need to check and investigate the backend settings. To do that, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[Tierramitica]

Thank you Marc, I added the secure note!

[prakash_s]

Hello @Tierramitica,

Thanks for sharing the login details it seems that there is a plugin conflict issue. I would suggest you please go to the plugins and temporarily deactivate the " Hide Featured Image" plugin and then check it again. Please note that you must troubleshoot the common issue before posting a new thread. In case you have not seen the common issue doc please have a look at it.
(https://theme.co/docs/common-issues/

Hope it helps
Thanks