Raw content displaying overtop everything on mobile

Support
#1

I’ve had this reoccurring issue for years now I think. I can’t remember some of the temporary fixes I’ve used in the past to correct it, but it keeps resurfacing anyway after updates and things of that nature. Sure would like to just get to the bottom of it and fix it once and for all.

My raw content shortcode (a coverflow) in the “Songs” section (third section down under “Home” and “Separator”) looks great on desktop, but overlays everything and sits at the top all static like on mobile. It was fine until I did updates, like I said. But the root of the problem persists. How do I get rid of this annoying phenomenon?

Thank you so much.

#2

Hello Jacob,

Thanks for reaching out. I noticed that you have inserted this shortcode in the raw content.

[fwds3dcov preset_id="18" playlist_id="0"]

Be advised that this is a shortcode coming from a 3rd party plugin, FWD Simple 3D Coverflow. We highly recommend that you contact the creators of this plugin. They should be able to give you the best solution to your issue.

Best Regards.

#3

Yea I contacted him in the past and unfortunately he wasn’t much help. Do you think this is definitely an issue with the plugin and nothing I can do to fix through X Theme?

Thanks

#4

Actually I contacted him again just now and got it resolved. I had to set the plugin’s native display feature to responsive. Thanks.

#5

Hey Jacob,

You are most welcome. It is good to know that it is finally resolved.
If you need anything else we can help you with, don’t hesitate to open another thread.

Cheers.

#6

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