HI i have 2 sites with themeco Pro, bth of them went tits up after this latest update, see header and menu seems as if they have no css linked
the footer has also failed to pull from a css
Hello Mark,
Thanks for writing in! You seem to have a caching issue since you have installed the WP Fastest Cache plugin. Please make sure to clear your plugin caches after every theme and plugin update. This is to make sure that the code from the latest updates is loaded and not the cache version of your site. I also noticed that you are using Cloudflare. You need to log in to your Cloudflare account and purge your site cache as well.
The issue could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):
Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Disabling Cache
Disabling CDN
If after trying all of the above things you are still experiencing problems, please reply below, including login details to your site in a secure note, so that we can investigate further. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
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