Products section keeps disappearing

[sadiesofnewmexico]

Hi,

When I add a product element to my site, it will show up for a second and then just dissappear. This is especially the case when I try to add conditions to it. Specifically, I want the Product (specific) condition to work.

[ruenel]

Hello Gilbert,

Thanks for writing in! When using the “Product (specific)” condition, this will only work on the products page. I was wondering where I can find the Products Section. I check your shop page and I can see all the product items. Please provide us your WP details and the URL of the page where you are experiencing the issue. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

As for the Videos page, what is this gift card? Is it a design, image, text or a promo code?

Best Regards.

[sadiesofnewmexico]

Hello,

Thanks for replying. The gift card is a product item and I wanted to see if I could add a single product to a page. I have updated my secure note with the password and user as well as links to the product and page I want it on.

Would it be easier to simply add the videos to the product page if that’s possible?

[ruenel]

Hey Gilbert,

Thanks for writing in! I would higly recommend that you re create the Videos page using the new Row/Columns elements.

You can then use the Looper Provider Query Builder to include the Gift Card product next to the Videos as part of the columns. If you are not yet familiar with the Loopers, please check this out first:

• https://theme.co/docs/loopers
• https://www.youtube.com/playlist?list=PLWPh_GoP7hYWzrfwrzAYL53b8YaQhFhfD

Best Regards.

[sadiesofnewmexico]

Hello,

I’ve rebuilt the page with new row elements. I’ve tried to add a looper provider to the column, but it’s still not showing up on my end?

[ruenel]

Hey Gilbert,

Enable the Looper Consumer. You will also have to add a headline to display the product title and the Image element to display the produ image.

Hope this helps.

[sadiesofnewmexico]

It’s working now, thanks for your help!

[marc_a]

Hey Gilbert,

You’re most welcome!