Products page, sale price and regular price shows as the same

On my website, Sneakerstreet.dk i have encountered a problem i cant seem to solve.

As you can see on this image, i have a show (to the right) that is not on sale. the price is shown as “From Product price”
Fra: {{dc:woocommerce:product_price}}

Before that, i have a “Regular price”
{{dc:woocommerce:product_regular_price}}

My problem is, lets say i put the item on sale, both the Regular price and product price, changes to the sale price.
Also if i put the sale price
{{dc:woocommerce:product_sale_price}}
It also changes to that cheapest price.

I have variables with different price.

Lets say i sell this item in 3 sizes, S, M and L for the price: 10, 15 and 20.

Then when i set any of these prices to lets say, 5.
All 3 “Sale price, current price and regular price” changes to 5.

How can i solve this problem?

Hello @12ga,

Thanks for writing in!

The original price should be using: {{dc:woocommerce:currency_symbol}}{{dc:woocommerce:product_regular_price}}

And the sale price will be using: {{dc:woocommerce:currency_symbol}}{{dc:woocommerce:product_price}}

Please make sure that you are using the latest version which is Pro theme 6.3.9.

Best Regards.

Hi @ruenel
I have made the change, but the “original price” still shows the sale price.
I have updated the theme.

https://sneakerstreet.dk/vare-kategori/nike/nike-dunk/

Hi @12ga,

This is a known issue which has been reported earlier and fixed in a few versions ago. I would suggest you go through the following thread with a similar issue.


I would also suggest you perform the following troubleshooting the following common issues to help us recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

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