So apparently at midnight last night, WordPress updated automatically. So when we got to work this morning, we updated woo commerce. Now, all products in categories are not showing on the front end. They seem to be fine from the back end of if you go directly to the products from their address. Any idea how to fix this??
Also it is telling me to update our store database?
Wordpress v 5.1.1 running X Child Theme
WooCommerce v 3.5.7
X v 6.2.5
Hey @danhirner,
Updating the store database if fine if you have just updated Woocommerce but please make sure to keep a backup of the current database before doing so.
The version of Woocommerce that is currently installed on your site is a supported version so that should be fine. Kindly make sure that you clear your site and browser cache and check your site again since when I checked your site, the category pages are displaying fine.
Hope this helps.
@Jade Thanks for the reply.
Can you go back and check this category page? We are seeing it on first entry after clearing cache, but then all products disappear once the page gets cached once. Very strange.
Hello @danhirner,
Could you please update to the latest versions?
Our latest versions are:
This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).
_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-
And lastly, please go to WooCommerce > Status and make sure that every thing is in place and correct.
Please let us know how it goes.
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