Products details (WooC. Atributes and Variations) don't show after update

Support
#1

Hi all,
On my site after updating to the latest theme ver. the products Atributes and variations disappeared. This is only at the WooCommerce fiealds at the back, on the front everything still shows correctly.
That would not be a problem if I didn’t have a stock keeping so I can’t change the stock nor other details…
Is this happening to anyone and how did you fix it?

Additionally trying to work with Cornerstone builder is a nightmare. Its slow and you can never find the box content or settings.
Is there a way to keep the content and use different builder but to keep the content?

Also where do you write custom css ( as I can’t find the styles for sub menu link colors)?

#2

Hey There,

I’ve tried to replicate your issue on a local and live installation and it did not occur. Could you please provide us with your WordPress admin login credentials and if possible also phpmyadmin so we can take a look at this. Most likely this is caused due to a conflict of a third party plugin you are using.

#3

Okay, how can I send you the login credentials?

#4

Hey There,

You can share it with us by clicking the Secure Note button underneath your post. Hope that helps!

#5

The Theme Options don’t work properly and Cornerstone don’t show the text blocks.
I can’t get the header to stay fixed and it moves to the left when the page is scrolled down.
It was working okay today before theme update.

Then if you go and try to edit Home page (Front Page) if you scroll down to lets say the text “Specific type of collagen …” it won’t find the text.

#6

Hi there,
any news?

#7

Hi @vivko,

Thank you for adding the login credentials. I’ve tried logging into your site, but the WordPress username and password you added above are not working. Could you please double check this and advise when we can try again? Please also make sure the account has the administrator role. Thank you.

#8

Hi Alexander,
I have reinstalled the theme and plugins and I managed the cornerstone to work.
Also the product details are sorted now.
Thank you

#9

Hey Vladica,

We’re glad all is working now.

Cheers!

#10

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