Product shortcode doesn't work

Hi! I’m trying to add a WooCommerce product shortcode to this page https://plantifulcoach.com/im-crowdfunding/
I added [products] inside the teal box, but nothing appears – I tried other shortcodes, and I tried on other pages, to no avail. Could you help me figure out if this is a plugin conflict or an issue with Pro?

Hi @muriel,

Thank you for reaching out to us. I couldn’t check your site as it needs 2 Factor Authentication code to login at the moment. Try pasting your shortcode [products] in the Raw Content element instead. I tested it in my local setup and it works as expected.

If the issue persists then please perform the following troubleshooting steps:

  1. TESTING FOR PLUGIN CONFLICT
  2. THEME UPDATE
  3. CHILD THEME
  4. CSS/JS CUSTOMIZATION
  5. DISABLING CACHE
  6. VERSION COMPATIBILITY

If you still have issues then please remove the 2 Factor Authentication temporarily so we can take a closer look.

Thanks!

Hi!

I did place the [products] shortcode in a Raw Element, which is inside a teal-coloured row.

I’ve gone through all the above recommended checks, and the problem persists.

2FA is temporarily deactivated, please let me know if you’re able to check out the problem, and when I can reactivate it.

Hey There,

The reason why your product images are not displaying is that you’ve added:

.wp-post-image { display: none }

to your custom CSS section inside the page builder. Please click on the CSS tab and remove that line and your products will appear again.

My gosh, thank you so much. I tried to find the problem using the inspect function and didn’t pick that up :expressionless: Much appreciated.

No problem! You’re most welcome.

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