Problems with X theme license key

Support
#1

Hi,

I have purchased theme X and am trying to install latest update. When entering the key it keeps saying that it’s registered at another site. It has been verified. It then states that I can revoke or re-assign by managing licenses. I am completely lost. Please advise. Thanks.

#2

Hey There,

I’ve did a reset of your validation and you should be now all set. Please try to validate that site again. Thanks!

#3

Thanks so much for helping me out right away. It worked!

#4

Glad we were able to help :slight_smile: