Problems with migration from X to Pro theme

[jeff_cardon]

I’ve been using X as my website theme for several years now. I recently decided to migrate the X license to the Pro theme. After agreeing to exchange the license, I downloaded Pro and the child theme. I then uploaded and installed both to my website. Immediately after activating the fresh, new Pro child theme, the entire website CRASHED. I immediately received an error email from WordPress that said this:

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Error Details

An error of type E_ERROR was caused in line 23 of the file /home/dh_zgzju2/vyfootball.com/wp-content/themes/pro/framework/functions/pro/bars/definitions/bar.php. Error message: Uncaught Error: Call to undefined function cs_compose_values() in /home/dh_zgzju2/vyfootball.com/wp-content/themes/pro/framework/functions/pro/bars/definitions/bar.php:23
Stack trace:
#0 /home/dh_zgzju2/vyfootball.com/wp-content/themes/pro/framework/functions/pro/bars/setup.php(184): require_once()
#1 /home/dh_zgzju2/vyfootball.com/wp-includes/class-wp-hook.php(288): x_bars_element_setup(’’)
#2 /home/dh_zgzju2/vyfootball.com/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(’’, Array)
#3 /home/dh_zgzju2/vyfootball.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /home/dh_zgzju2/vyfootball.com/wp-content/plugins/cornerstone/includes/classes/elements/class-element-manager.php(11): do_action(‘cs_register_ele…’)
#5 /home/dh_zgzju2/vyfootball.com/wp-content/plugins/cornerstone/includes/utility/plugin-base.php(248): Cornerstone_Element_Manager->setup()
#6 /home/dh_zgzju2/vyfootball.com/wp-content/plugins/cornerstone/includes/utility/plugin-base.php(290): Cornerstone_Plugin_Base->loadComponen

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I had to delete both theme folders (Pro and Pro-child) via FTP so that I could get the Admin website back up and going. I downloaded and reinstalled the current X theme so that there’s something for the site, but now I can’t validate it and can’t update Cornerstone. Not sure where to go from here. Anyone out there who can help?

The site is loaded with WordPress 5.3.2. Tried Pro 3.1.2. Installed X 7.1.2 and its using Cornerstone 3.5.4

[friech]

Hi Jeffrey,

Thank you for writing in and sorry that you’re having that issue. Please deactivate the Cornerstone first before installing/activating PRO.

In X theme the Cornerstone is required, but with PRO the Cornerstone (a.k.a Content Builder) is built-in, so having Cornerstone in PRO is redundant and can cause a conflict.

Let us know how this goes.
Cheers!

[jeff_cardon]

Got it. I deactivated all plugins, then went through and reactivated each one-by-one until I found the problem. In the process I ended up deleting all the Themeco plug-ins that I had installed with X and reinstalled the ones I still needed from the Pro theme. At the end of the day, the problem ended up being a third-party plugin for a logo carousel (GS Logo Slider PRO) that seemed to be crashing the entire site.

Thanks!

[friech]

Cool, glad you sorted things out and thank you for that info.

Cheers!