Hi, it seems that I am running into some bugs with the Grid control. On the page whose URL is in the secure note below, the Grid was displaying correctly earlier. I made some further edits and now it is showing all jumbled up. BTW, it appears correctly in the editor for all screen sizes but not on the actual page. Please help
Thanks for reaching out. You are having a caching issue. After doing the site changes and updates, always remember to clear all caches since you are using W3 Total Cache plugin when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.
If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
I have cleared the cache — both, in W3 Total Cache plugin and my browser — but the problem is still there. I had already provided you access to the site in my message through a secure note and I am doing it again below. Please help.
The given credentials do not work for us. Please double-check it first so that we can log in and investigate your issue further.
@ruenel, please see the secure note.
I have tried the same process you explained and entered the same password twice. But, unfortunately that didn’t work, can you please check once again and let us know while it is accessible.
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