Problems with google maps API

Support
#1

Hi there!

After generating and entering the API key, the map is not being rendered in the builder.
I would like to create a google map with some logos over it, so I really need to be able to edit it on Cornerstone.

I hope you can assist me,

Best

Ignacio

#2

Hi There,

Can you please send us your website details in a secure note and the page URL where you have added the map.
So that we can check and give you a proper solution.

Please provide following information:
Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
    All the best!
#3

I’ve just send you the login info above. The api error I receive is the following:
Google Maps API error: MissingKeyMapError

#4

Hey Ignacio,

Upon checking, the maps are showing up and there’s no error in the console.

Thanks.

#5

Sure, the maps are showing when you access the site, but not when you’re editing the site in cornerstone. This means that I cannot edit the map location, zoom, add logos, etc.

#6

Hello @iberdugo,

Thanks for updating the thread.

Looking at the screenshot I see Missing Maps API error message even though you have entered API key. In home page I see maps working perfectly fine and there is no sign of error message in dev tools.

You can please grant administrator level permission to use you have created for us to see the issue more closely?

Thanks.

#7

I’ve just have updated your level permission. Thank you, I hope you can solve it!

Best,

Ignacio

#8

Hi Ignacio,

I can reproduce this issue at my end as well, so I’ve reported this issue to our dev team for further investigation.

Thanks.

#9

Has there been a fix to address this issue?

I’ve followed the threads from your archived knowledge base and still get the same result. I have 2 errors:

Missing API Key
NoAPI Keys

When I generate a key and place in my functions.php:

function my_add_frontend_scripts() {
wp_register_script( ‘vendor-google-maps’, ‘https://maps.googleapis.com/maps/api/js?key=MYKEY’);
wp_enqueue_script( ‘vendor-google-maps’ );
}
add_action(‘wp_enqueue_scripts’, ‘my_add_frontend_scripts’, 100);

I get the same errors above including: You have included the Google Maps API multiple times on this page. This may cause unexpected errors.

I also wanted to note, that the map displays w/ or w/out that function for a split second before displaying the grey background with the error.

#10

Hello There,

Thanks for updating this thread. There is no update at the moment. Rest assured that our developers is already looking into the issue. It should be updated and integrated when we roll out the next release update cycle.

Please bear with us.

#11

Thank you, I really appreciate your help! I hope you can solve this issue soon as my client want a google map on his frontpage!

Best,

Ignacio

#12

Hi there,

When is that update cycle going to take place?
I hope it will take place soon…

Best,

Ignacio

#13

Hey Ignacio,

Stated in our latest status report, it will be on the remainder of May.

Thanks.

#14

Great, thank you!

#15

You’re welcome! :slight_smile:

#16

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