Problems after migration my site

Support
#1

Hello,

I think I have done something wrong when migrating my website to a new URL and I need to fix a few things.

  1. One page can’t be edited with the page builder anymore: https://lecoqdigital.fr/referencement-et-contenu-web/
  2. The font awesome icon are not displaying anymore
  3. The dropdown menu are not working anymore.

Could you please tell me if there is an easy fix or if I need to rebuild the things that are not working? For the icon, there should be an easy fix I guess.

Thanks,
Antoine

#2

Hi @Camilletra,

Thanks for writing in and sorry to hear about this issue.

How did you migrate your site? It appears that the serialized data in the database are corrupted due to the migration process. Please try re-migrating your site using All in one migration plugin, or BlogVault migration service. The process will be automatic and it will safely migrate the serialized data.

As for the sub-menu, it’s because of this custom CSS

/*Problem CSS Logo*/
.masthead .x-navbar {
   overflow:hidden;
}

Please remove it.

And the icons/font-awesome are loading and appearing in my view.

Thanks!

#3

Hi,

Thanks for your response. Unfortunately, the database has been domaged due to a “search and replace” plugin which have been used incorrectly. I did not backup the database and can therefore not restore it… :frowning:

Is there a way I could still fix the serialized data? (I don’t know what this is).
I noticed that some changed that I’ve done on the CSS on page level are not effective at all and I assume it might be bacause of this problem.

Thanks,
Antoine

#4

Hello @Camilletra,

Thanks for updating the thread.

Fixing serialised data is something that’s not recommended. I have seen that quite a few hosting companies do keep backups. In that regards I suggest you to get in touch with old hosting provider and see if they have a backup of the database.

If you would like to learn more about serialized data, please take a look at following article:

Thanks.

#5

Hi,

I’ve already checked with my hosting company and there is unfortunately no backup.
Ok, so what do you recommend? Is my website good to go to the trash or is there something I can do to save it?

Can I maybe export some part of it and the rebuilt it in a new website? I spent quite a long time building it and I hope I can still save it…

Thanks,
Antoine

#6

Hi @Camilletra,

It’s nearly impossible to fix corrupted serialized data, it’s big. That one you can only save is the shortcodes which still displaying okay on the live page, but without the data, it will display empty in the builder.

You can have your site as is for now, and re-build its pages in the background. Just don’t make them live for now.

Thanks!

#7

I am not sure I did understand you correctly. If it’s nearly impossible to fix the website, does it mean I need to rebuild it (reinstall a new theme and rebuild all the pages)? Can I still export the pages and import them again in the new site?

I’m just trying to understand what is the best thing to do now. I’d like a fully functionnal website looking the same way as it is now.

Thanks,
Antoine

#8

Hello Antoine,

Thanks for updating the thread.

Actually the problem is that in your case you don’t have the database is corrupted and you don’t have the backup. I am sorry but you will have to the work again.

Thanks for understanding.

#9

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