Problem with saving web page after update to 8.0.6

Support
#1

Hello

I’m experiencing problem with saving web page after update to 8.0.6, even after simple changes like image I get error when saving.

toup.cz

#2

Hi @Had,

Thanks for sharing login credentials as well. I’m not sure why this is happening but we can help you find out. I’m trying to login but I’m getting blocked by your web server.

#3

Hi Alexander

I have disabled some security app. Try now.

Kind Regards
Daniel

#4

Hi Daniel,

I am still not able to log in because of the restrictions.

See the secure note.

#5

Hi

There was also second protection from hosting provider. It is turned off, so try now.

Kind Regards
Daniel

#6

Hi Daniel,

I was able to log in and investigated the issue. I tried creating a test page. The test page has been created using a template. I can confirm that when I change something on the page, my changes will not be saved. In the console, I am seeing this error:

Save Error for builder: Unable to load content from post.
(anonymous) @ app.aced3b2.js:42
(anonymous) @ app.aced3b2.js:42
async function (async)
(anonymous) @ app.aced3b2.js:42
(anonymous) @ app.aced3b2.js:42
onClick @ app.aced3b2.js:42
Vh @ react-dom.min.js?ver=16.9.0:163
Uh @ react-dom.min.js?ver=16.9.0:14
Xh @ react-dom.min.js?ver=16.9.0:14
af @ react-dom.min.js?ver=16.9.0:14
Yh @ react-dom.min.js?ver=16.9.0:164
nd @ react-dom.min.js?ver=16.9.0:15
nc @ react-dom.min.js?ver=16.9.0:15
Of @ react-dom.min.js?ver=16.9.0:38
Ac @ react-dom.min.js?ver=16.9.0:39
unstable_runWithPriority @ react.min.js?ver=16.9.0:26
Ma @ react-dom.min.js?ver=16.9.0:52
Be @ react-dom.min.js?ver=16.9.0:119
xi @ react-dom.min.js?ver=16.9.0:39
app.aced3b2.js:42 Failed to save. Error: Unable to load content from post.
    at app.aced3b2.js:42
    at async wp-content/plugins/cornerstone/assets/dist/js/app.aced3b2.js:42

I will be forwarding this thread to @Alexander, our lead developer.

In the meantime, please make sure that you are up to date with the following versions:

  • WordPress 5.6
  • PHP 7.4
  • X theme 8.0.7
  • Cornerstone 5.0.7

Thank you.

#7

Hi @Had,

Keep an eye out for X 8.0.8 and Cornerstone 5.0.8 as they should solve this issue for you.

#8

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