I use [promo] a lot in my website which runs 6.1.3. After theme upgrade, too many white spaces within the promo tag showed up. See the screenshots of a page where I use [promo] tag. And this is the URL of my production website:
How can we fix this?
There are also spacing issues with pricing columns and alert boxes which you can see live at https://www.bigdataball.com/wnba-subscribe/
Hi There,
I couldn’t replicate this issue on my end.
It might be you forgot to close a HTML tag in somewhere. Could you please double check all your contents?
If it doesn’t help, please provide us with your admin account so we can take a closer look.
Thank you.
Hey Thai.
I sent you a PM with admin details a few minutes ago.
Hi @serhatugur,
Please provide them in a secure note. We don’t have access to private messages of one another 
Thanks!
Hey Rad,
I don’t know how to do so. You’ve changed a lot since I last came.
Hi There,
In your shortcodes, you shouldn’t use the line break between them.
It shouldn’t be like this:
[promo] [custom_headline style="margin: 0;" type="left" level="h3" looks_like="h4"]Access to NFL Team Stats[/custom_headline] [gap size="10px"] [column type="1/2"] [icon_list] [icon_list_item type="check-square-o"]Validated NFL stats, with data integrity.[/icon_list_item] [icon_list_item type="envelope"]Email support provided, response within 12 hours.[/icon_list_item] [/icon_list] [/column] [column type="1/2" last="true"] [icon_list] [icon_list_item type="thumbs-o-up"][extra href="/coupons/" target="blank" title="50%, 75% Discount Available" info="popover" info_place="right" info_trigger="hover" info_content="Sign up for a free account and get 50% discount. If you have an '.edu' email address, you are eligible for 75% academic research discount."]Discounts applied [/extra] to this product.[/icon_list_item] [icon_list_item type="flash"]Access to NFL team datasets in Excel separately provided for each season, immediately upon payment.[/icon_list_item] [/icon_list] [/column] [/promo]
It should be:
[promo] [custom_headline style="margin: 0;" type="left" level="h3" looks_like="h4"]Access to NFL Team Stats[/custom_headline] [gap size="10px"] [column type="1/2"] [icon_list] [icon_list_item type="check-square-o"]Validated NFL stats, with data integrity.[/icon_list_item] [icon_list_item type="envelope"]Email support provided, response within 12 hours.[/icon_list_item] [/icon_list] [/column] [column type="1/2" last="true"] [icon_list] [icon_list_item type="thumbs-o-up"][extra href="/coupons/" target="blank" title="50%, 75% Discount Available" info="popover" info_place="right" info_trigger="hover" info_content="Sign up for a free account and get 50% discount. If you have an '.edu' email address, you are eligible for 75% academic research discount."]Discounts applied [/extra] to this product.[/icon_list_item] [icon_list_item type="flash"]Access to NFL team datasets in Excel separately provided for each season, immediately upon payment.[/icon_list_item] [/icon_list] [/column] [/promo]
There is an online tool that help you to remove the line breaks in your shortcodes: https://www.textfixer.com/tools/remove-line-breaks.php.
Let us know how it goes!
Thanks. Line breaks were the cause.
You’re welcome!
We’re glad we were able to help you out.
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