Problem with payment

Support
#1

Hi, I already have one X PRO theme registered and am trying to purchase a licence for 2 more but I keep getting a payment error.

Can you assist? Is there an issue with your payment system?

#2

Hi There,

Can you clarify and if possible provide a screenshot of the error so I can forward to the responsible sector to take a closer look?

Thanks!

#3

Apologies - it was my bank with a security query! All fixed.

Can I ask a question about the footer builder though? I have a text field and when I enter text into it I can’t seem to get it to save the change?

#4

Hi There,

Please try testing for plugin conflict as it should work smoothly.

If the issue persists, please provide the URL and credentials in a secure note and point us how to replicate the issue.

Thanks

#5

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