Problem with Lightbox image popups

Support
#1

Hi there,

While editing a page on my site, I noticed that the images that used to pop us a lighbox are no longer popping u, and clicking on them clicks through to the image URL.

There are several images on the page all with the same problem.

An example of the code I used is:

[image src="https://flickdigital.co/fdc/wp-content/uploads/2016/10/new_zealand_sunrise-98.jpg" alt="how to save images for web - about image quality - photo at 98.2 kb" link="true"]
[lightbox]

The page in question is:

Thanks in advance - Jade

#2

Hi Jade,

Try to add class and a selector.

eg.

[image class="my-lightbox" src="https://flickdigital.co/fdc/wp-content/uploads/2016/10/new_zealand_sunrise-98.jpg" alt="how to save images for web - about image quality - photo at 98.2 kb" link="true"]
[lightbox selector=".my-lightbox"]

Hope that helps

#3

Hi there,

I am using the following code, but it is still opening the image URL, not the image in a lightbox. Anything else I can change?

[image class="lightbox-01" src="https://flickdigital.co/fdc/wp-content/uploads/2016/10/new_zealand_sunrise-98.jpg" alt="how to save images for web - about image quality - photo at 98.2 kb" link="true"]
[lightbox selector=".lightbox-01"]
#4

Hi there,

There is a javascript error which may be affecting it, and I checked and your theme is old, it still X Pro. It should be Pro theme from now on, please update your theme first and you should do that (install manually) manually since the naming is changed. I’ll continue checking once done.

You may also provide your login credentials in a secure note in case I need to clear caches.

Thanks!

#5

I updated the theme and that has fixed the problem.

Thanks!

#6

Thanks for letting us know!