Problem with header builder

Support
#1

hi there

for my new website i got a problem with the header builder :frowning:

What can i do ?

#2

Hello @SoZeker,

Thanks for asking. :slight_smile:

Please try out following solutions.

  1. Can you please try testing for plugin conflict? Please deactivate all plugin and see if problem is still there or not. If header builder is loading fine, then you can reactivate one plugin at a time to narrow down.
  2. Please check the elements which you have used in the header, we have seen tags not getting closed properly when using elements like text element and that can cause issue.
  3. Please make sure you have enough memory. Makes sure that PHP memory limit is 256MB or higher. To increase it you may need to contact your hosting service provider as in some cases hostings do not allow users to do the change themselves. For more information: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

Let us know how it goes.

Thanks.

#3

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