Problem with formatting after theme update

Hi, I updated my theme on our staging site and am experiencing some odd formatting. You can see the staging site here: https://hopestory.flywheelstaging.com and the live site here: https://hopestory.org

Can you help me figure out what’s going on, please?

Hey Rick,

Thanks for reaching out!

After updating your website from major updates, please remember to clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Hope that helps.

Yes, I have done this and the problem is still happening.

Hello Rick,

In order to help you with your concerns we need to check your settings. I would request you, please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

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