Problem with cornerstone - sections

[AnneLiljenberg]

Hi,
I need some help regarding the page being editable and visible in cornerstone but when published and saved nothing comes up?? Its like the section is only a thin line when hovering over it in cornerstone?
Thank you for a quick response!
Best regards
Anne

[basanta]

Hi There,

Thanks for writing in!
We are really sorry that you are facing such issue. To help you, please send us your website URL with login details in a secure note so that we can have a look on to the issue that you have mentioned.

Thanks

[Joao]

Hi There,

You are using a fairly old version of X

And you also have your WP not up to date and also a lot of other plugins need to be updated.

Please update all plugins, and at this time let’s perform a manual theme update, please do the following:

1. Revoke your purchase code from X Addons section (check the bottom of the page) and also remove it from your license page on Themeco.

https://theme.co/apex/licenses

2 Temporary disable any caching plugins and purge all your server cache.

3 Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by connecting to your FTP (your settings will be saved in the database)

4 Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via Appearance -> Themes section.

5 Latest version of Cornerstone will be installed automatically when you head over X section. Now you try validating your X theme again and then try to install any other extension and it should function properly.

Let us know how it goes.

Thanks!