Problem with Cornerstone Front End

Support
#1

Dear Themeco-Support,

I updated on of my pages to the newest Pro-Version. All worked fine, I edited the menu and changed some content. But from one day to another cornerstone stopped working and shows this failure message: “A conflict on the front end of your site has prevented the preview from loading.” I tried to deactivate several plug ins and also switched back to an earlier version of the site with no result. What do I need to do, to get cornerstone working again?

#2

Hi,

Upon checking, I can see mixed content errors in the console.

Please add the code below in your wp-config.php file located at the root directory of your site.


define('WP_HOME','https://www.japan-dialog.de');
define('WP_SITEURL','https://www.japan-dialog.de');

No need to add it if it is existing already, you just need to change http to https

Hope that helps.

#3

Hi Paul,

thanks for your help. I added the code to the wp-config.php, but unfortunately nothing has changed. I still get the same error message. Do you have another solution?

#4

Hey @dogpile,

Please remove the code provided by @paul.r in the previous reply and give us proper access to your WordPress admin so we could see what errors are generated when you open the content builder. Right now, I could not get in.

For now, please check for the following:

  1. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

  2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  3. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  4. Remove custom CSS, Javascript and templates.

  5. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

  6. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Thanks.

#5

Hey Christian,

thanks for looking into it. I solved it some minutes ago. I turned of multisite enviroment, changed the wpml language links to ‘domain.tld/language/’ and saved the permalinks. Now cornerstone ist working again, still with little bugs but the site can be edited again.

#6

Hey There,

We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!

Best Regards.

#7

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.