Problem viewing in internet explorer

Support
#1

Hi.
Thank you so much for the best theme ever :smiley:
I´m having some trouble with my site viewing it in internet explorer.
Could you take a look ? http://stryhns.dk.linux86.wannafindserver.dk/
I can send my credentials if you need ?
best regards iben

#2

Hey Iben,

Thank you for your kind words. This was an previously which has been fixed in Pro 2.1.0, X 6.1.0, Cornerstone 3.1.0. I see that it does not happen in my test site anymore but I see you have the latest version and it’s still happening on your end.

BUGFIX: v2 Image Element display issues in IE11.

In X > Settings, please try clearing the Style Cache first.

If that does not help, please set the Max Width of the Image element to 100%.

Or, you can set all your images in your page to 100% max width by adding this code in your page’s Content CSS:

.x-image {
    max-width: 100%;
}

Hope that helps.

1 Like
#3

Thanx soo much - Will try this :smiley: i cant check if it works untill mondag but will telle if it worked
Have the greatest weekend .
best regards iben

#4

You’re welcome and let us know. Thanks!

1 Like
#5

yeiii the pics work now :smile:
unfortunately I still have problems with the grid that never load now. check: http://stryhns.dk.linux86.wannafindserver.dk/job-karriere/mod-stryhns-medarbejdere/
can u see what the problem might be?

Werdly enough the grid on http://stryhns.dk.linux86.wannafindserver.dk/om-stryhns-as/ledelsen/ works fine :thinking:

#6

Hey there,

Can you please check for the following first:

  1. Ensure everything is up to date including essential grid plugin according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

  6. Try adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Let us know if the issue remains!.

1 Like
#7

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