Problem using Woocommerce checkout with Modern Events Calendar

[cleverdesign]

Hi,

I have a website where you can buy tickets for some event. I use Modern Events Calendar for the events and activated the “pay by Woocommerce” option using the Woocommerce Stripe gateway.

When i test the buying of tickets when logged into the website, everything works.
When i test the buying of tickets as guest (not logged in), only Credit Card payments work. When using other payments (like Bancontact or iDeal) i get a Woocommerce error “Invalid email address” on the checkout page.

Edit: some more details

The order is correctly added to Woocommerce orders but still waiting for payment to complete.
When i look at the order details in the woocommerce dashboard i see that the email address is empty. When i fill in some random email address, save the order and go again to the checkout page of that order, the payment does work as it should.

Do you have any idea how to fix this error?

Best regards,

[rad]

Hi there,

Thanks got writing in.

Based on your description, it’s more likely related to cache. Could you try disabling your cache plugin and try it again? I can confirm that your site has active cache through source code. Plus, it’s probably sending the same response or requests since it’s a cache.

Thanks!