Problem still exists

Support
#1

Hi,
I can not reply to my last post, that’s why opening a new one.

For the staff, my previous case was 'I am stuck! X and Pro | …
and RueNel replied last.


We have given only read permission for the config file. And the problem still exists.
My login details are in secure note there for the staff.

Thanks for your support.

#2

Hi there,

Thanks for writing in.

Are yous till getting 404 result? It’s hosting related issue and it’s not something that can be fixed through coding. Perhaps you can contact your hosting provider to see which proper URL rewrite will work on Wordpress. Linux has Apache rewrite engine and I’m not sure about your Windows hosting, 404 over pretty-URL feature is always related to rewrite failure.

You could try it in Linux hosting and compare it, Windows uses different Webserver than Apache since it uses web config.

Thanks!

#3

Rad,
It was working properly for more than a year with the same provider.
Is it possible you also log in to ftp and my word press (details are in the previous post, secret message) and check again as the other admins did (since my provider did what we requested).
There must be others ways I guess, instead of changing the hosting (which was working before). Please let me know how to move forward?
Thanks.

#4

Hi kaansonat,

That’s indeed a web.config structure issue, if you replaced the content of your current version of that file with this one, the builder will work fine. Or even following the official WordPress guide for IIS.

Doing a quick comparison between both versions, I can tell for sure that the difference is within these two lines:
<match url=".*" /> instead of <match url="tr/*" />.
<rule name="wordpress" stopProcessing="true"> instead of <rule name="wordpress" patternSyntax="Wildcard">

I recommend getting in contact with your hosting provider before replacing these lines, just confirm with them that doing these modifications is fine.

Thanks.

#5

OK, I fwd it and let you know.
Thanks.

#6

Let us know the result!

Thanks

#7

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